JUNE VAN KLAVEREN

The Edge Up is a short business book for the busy business owner. It explains 
how to use customer service as a competitive advantage in today's economy. 
Plenty of action steps and pages dedicated to your own customer service 
action plan.
www.TheEdgeUp.com -- or email june@compelcom.com

$11.95 plus $2 shipping. MasterCard or Visa accepted.