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    SFF Net has several ways for you to get assistance. Here are the steps you should follow if you need help.

  1. Be sure to read through the SFF Net Help Documentation carefully - most common issues you'll encounter have been addressed in these pages.

  2. If you're using a program such as an email client or newsreader, read the program's online help and use the manufacturer's support knowledgebase from their web site. Some problems you'll encounter are specific to the program you're using, and quite often they are easily fixed using the manufacturer's online help information.

  3. Read through the SFF Net support newsgroups.
  4. If your question is of a private nature (i.e. regarding billing) or you are unable to access the newsgroups for some reason, you may also send an email to techsupport@sff.net

 

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