(or use the Master Help Index)
Detailed Instructions Page Index
About Usernames and Passwords
When you join SFF Net, you're assigned a unique username and an intial password that goes with it. You receive your username/password in the welcome email that's sent out when your account is processed. The email contains other important information about your account, so it is a good idea to save it (or print it out and file it for future reference).
Usernames and passwords are linked - think of them as Siamese Twins joined at the hip. You can't use one without the other. Any place on SFF Net that asks for a password will also have a spot to enter your username, so be sure you always enter both.
Usernames are not case-sensitive, but passwords are. In other words, BettyBoop, BETTYBOOP and bettyboop are all the same username, but RinTinTin rintintin and RINTINTIN are all different passwords. So you not only need to remember your password, but also exactly how you type it.
Is my username the same as my email address?
Your email address is used by Internet mail servers to let others send you email - just like the post office uses your home mailing address. Don't confuse your username and email address - you can't very well open a combination lock with an envelope.
You'd be amazed at how many people have "password" or "123" as their password. For hackers, that's a bit like putting out $20 bills on your porch and leaving the door ajar.
The best passwords are those that are at least 8 characters long, easy to remember, yet contain a mixture of words, capitalization letters, and/or numbers resulting in a really unusual combination, such as luceLipz or Sync4schipps. However, don't bother substituting 1's for L's or 3's for E's, most hackers try those combinations out these days too.
Passwords are changed using your web browser. To do this, use the Change Your Password link on the WebNews or WebMail Options page (also available on the Member Services page). This will pull up the Change Password dialog box.
What if I forget my username or password?
If you've forgotten both your username and password, there is a link on the Forgot your password? page to allow you to tell us who you are (please include your email address!) and we'll send you updated information.
Your Membership Information Record contains current information about you that we use to keep track of your account, including your current name, home address, billing address, phone and credit card information. You can update this information as it changes. A very convienient way to change your billing address in the case of a move, for example.
How do I review or update my Membership Information?
How do I see my billing history?
How do I upgrade my membership?
What are SFF Net Policies?
Home • Help • Search • Contact Us
Copyright © 1996-2013 SFF Net(tm) All Rights Reserved
We welcome your Feedback at any time.