Choose a help topic from this list:
(or use the Master Help Index)
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Test your network connection
Software Setup Instructions
New to SFF Net?
Your SFF Net Account
About the Newsgroups
About SFF Net Email
About the Chatrooms
People Pages & Hosted Domains
Your SFF Net People Page
Your People Newsgroup
SFF Net has several ways for you to get assistance. Here are the steps you should follow if you need help.
- Be sure to read through the SFF Net Help Documentation carefully - most
common issues you'll encounter have been addressed in these pages.
- If you're using a program such as an email client or newsreader, read the program's online help and use the manufacturer's
support knowledgebase from their web site. Some problems you'll encounter are specific to the program you're using, and quite often they are
easily fixed using the manufacturer's online help information.
- Read through the SFF Net support newsgroups.
These two main SFF Net support newsgroups are monitored regularly by SFF Net staff:
In addition, there are several other special-interest help groups where you may get answers from other users.
If you don't see that your question has been addressed, feel free to ask for help in any of these groups. Remember that everyone
here has been a newbie as well, there are no stupid questions, and that almost everyone is willing to help.
- If your question is of a private nature (i.e. regarding billing) or you are unable to access the newsgroups for some reason, you may also
send an email to email@example.com