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    Windows Software Setup Instructions

Mozilla Thunderbird
    Thunderbird Email Client Setup
    Download this software

    Please have your SFF Net username, password, and SFF Net Email address handy (they were included in your original signup confirmation email). You'll need them to complete these instructions.

    1. Start Thunderbird. If this is the first time you've run the program, you'll automatically begin with the Account Wizard, so you can proceed to step 2. If you've previously set up an email account, you should see the Adding a Second Email Address addendum below.

    2. On the New Account Setup screen, choose the Email Account option. Your screen should look like this before you proceed:

      Start the New Account Wizard

    3. On the Identity screen, type in your name (as you'd use to sign a regular letter) in the Your name box and your SFF Net email address in the Email address box.

      Do NOT put in any other email address other than your @sff.net address or your email will bounce. (Exception: If you have an SFF Net hosted domain, you may use an email address from that domain (i.e. if SFF Net hosts mydomain.com for you, you may use bettyb@mydomain.com).

      Enter your email address info

    4. There are three items to complete on the Server Information screen:

      • The Server type field must have the POP radio button selected.
      • The Incoming Server must be set to pop3.sff.net
      • The Outgoing Server must be smtp.sff.net

      Your screen entries must look exactly like the following before you proceed:

      Mail server information

    5. At the beginning, we said you'd need your SFF Net username and password handy. Get them now. On the User Name screen, enter your SFF Net username (this is not your email address). When you first connect to SFF Net, Thunderbird will ask you for your SFF Net password. Thunderbird's Password Manager should ask you at that time if you want it to remember the password for you.

      See the Secret Handshakes page for more information on your SFF Net username and password.

      Your screen should look similar to the following before you proceed:

      Enter your username

      When the Account Wizard is complete, you can review your settings. They should look similar to these:

      Review your settings

      Almost done! Note, although you will be able to download mail from the server at this time, you must make the changes below to SMTP server settings before you will be able to send mail.

    6. From the menu on your mail window, you now need to select Tools --> Account Settings

      Pull up the Account Settings screen

    7. Pick the Outgoing Server (SMTP) settings of the email account you just created and click Edit.

      Change your SMTP server port and authentication options

    8. You'll see the SMTP Server settings dialog. These settings must be correct in order to send mail.

      • Change the Port: setting from 25 to 587.

      • Be certain the Use name and password box is checked. Also, be sure your SFF Net username is entered in the User Name field.

        When you first connect to SFF Net, Thunderbird will ask you for your SFF Net password. Thunderbird's Password Manager will ask you at that time if you want it to remember the password for you.

      SMTP Server port 587 setting

    Congratulations, you're now all set to send and receive SFF Net email!

    What's next?
    Your SFF Net POP3 email box has a variety of extra features you can control, including:

    • Highly effective, configurable spam filters
    • Automatic virus and HTML script protection
    • Junk folder for reviewing spam caught by filters
    • Message preview before downloading
    • Email auto-forwarding
    • Automatic out-of-office replies

    You can control these options using your web browser through our WebMail system. You'll want to read more about controlling your email box in the SFF Net Email section of the help system.

     


    Adding a Second Email Address
    If you already have an email address set up in Thunderbird and you wish to add your SFF Net account as a second address, the procedure is much the same as detailed above. However, the method for invoking the New Account wizard is different. You'll need to select Tools --> Account Settings from the main menu.

    Choose Account Settings

    To start the New Account wizard, click the Add Account button on the Account Settings screen:

    Start the New Account Wizard

    Then, continue with your SFF Net email account setup proceeding from Step 2 above through Step 6. Then use the following information to set your SMTP Server settings:

    1. Pick the Outgoing Server (SMTP) settings page and click Add.

      SMTP Server Settings

    2. You'll see the SMTP Server settings dialog. These settings must be correct in order to send mail.

      • Change the Port: setting from 25 to 587.

      • Be certain the Use name and password box is checked. Also, be sure your SFF Net username is entered in the User Name field.

        When you first connect to SFF Net, Thunderbird will ask you for your SFF Net password. Thunderbird's Password Manager will ask you at that time if you want it to remember the password for you.

      SMTP Server port 587 setting

    3. Now, pick the SFF Net mail account page on the left-hand panel. Be sure you have selected the SFF Net SMTP server from the Outgoing Server (SMTP) drop-down list on this page. If you do not select this correctly, you will not be able to send mail!

      Verify the correct SMTP Server

      Now, when composing mail, you'll have the option to pick which of your email addresses to send the mail from. Use the drop-down list in the From: field when you're writing an email.

      Verify the correct SMTP Server

      And you're all set!

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