OBJECTIVE:

A challenging Systems Analyst position, including design, testing and implementation of new applications.

EXPERIENCE:

Senior Business Systems Analyst eBenX, Inc. 2000-2002 Minneapolis, MN Helped customers to determine business requirements for incoming and outgoing data, then translated requirements into specifications for programmers. Managed all IS issues of 4 Fortune 500 client/vendor relationships, including over 50 electronic data feeds. Worked with both internal staff and external vendors to achieve customer satisfaction. Provided technical leadership to 14 other Analysts. Trained and mentored 5 new Analysts. Designed new vendor reports & tools for a Sybase environment. Business Systems Analyst eBenX, Inc. 1998-2000 Minneapolis, MN Managed all IS aspects of benefits interfaces with Fortune 500 clients such as PepsiCo, NWA and Hilton Hotels and vendors such as CIGNA, Merck-Medco Pharmacy, and United Health Group. Developed design processes for data files. Created project action plan to manage specific client deliverables. Project manager for online file review tools, enrollment reports and concurrent vendor exporting design. Self-taught SQL, and trained other staff in its use. Served as the company's sole Analyst resource for Y2K project. Account Representive eBenX, Inc. 1997-1998 Minneapolis, MN Handled incoming client calls and complaints. Maintained project plans and client communications. Utilized interpersonal skills in supervising co-workers.

EDUCATION:

B.S. Management (1995) St. Cloud State University, St. Cloud, MN Emphasis in human resources A.A. Degree (1991) Anoka Ramsey Community College, Coon Rapids, MN

ACTIVITIES & HONORS:

Eagle Scout, (1989), Boy Scouts of America (BSA) Vigil Honor, (1990), Order of the Arrow, BSA (Honor given to a maximum of 2 people in 100) Unit Commissioner, (2000-Present), BSA