(or use the Master Help Index)
Use this index to find information regarding your hosted domain.
Note that SFF Net People Pages (www.sff.net/people/...) are not hosted domains. These instructions are only for those that have a full Internet domain name registered and hosted by SFF Net. See the SFF Net People Pages section of the Your SFF Net Web Page help documentation if you have an SFF Net People Page.
Detailed Instructions Page Index
Scripting (CGI, Perl, ASP, etc.)
Email Mailboxes and Aliases
Your Private Area
Accessing your Hosted DomainTo access your page, FTP to public.sff.net, using your SFF Net username and password to log in. Set your remote folder to your own domain name. For example, if you use a traditional command-line FTP program and your hosted domain's site is named www.bettyboop.com, you'd FTP to public.sff.net and then CD to /www.bettyboop.com. (The www is indeed part of your folder name.)
Some FTP programs allow you to use a single URL to access your site, i.e. ftp://public.sff.net/www.bettyboop.com, while others may require you to specify the server name separately from the destination folder like this:
Your FTP or page creation program may use other names for the above items (such as "Host Name" instead of "Server Name"), but the basic principle is the same.
If you have problems connecting via FTP, your firewall(s) may be preventing FTP connections. Check to be sure. You may also need to change your FTP program to use passive mode FTP (PASV) instead of active. Check your program's documentation about how to make this change.
Users navigate to your site using an URL (Uniform Resource Locator - a.k.a. your www address). If the user (or link) only specifies the directory name on your site in an URL without also including reference to a specific filename (i.e. entering http://www.bettyboop.com/ instead of http://www.bettyboop.com/myfile.html), the server will send a default file to the browser.
Every site should have exactly one default file specified in the top-level directory so users browsing to your site will get a response instead of a "File Not Found" error. Default files for any sub-directories on your site are optional.
Your default filename can be any of the following. We recommend using index.html.
The server searches for default files in the order shown above. This means that if you have both an index.htm and an index.html, then the server will only show the index.htm file to visitors.
Note: If your domain was created before Feb. 1, 2001, the file type index.htp may have been included for backwards compatibility with older servers, and the order of preference shown above may be different. If your domain was created after February 1, 2002, you should not use use the .htp extension.
Shared graphicsYou have a special virtual directory called /gfx on your site. This is a shared directory that is mapped into your own site's space (i.e. http://www.bettyboop.com/gfx/). You may browse the /gfx directory directly. Note: The gfx directory is only visible when browsing (using http://), it will not be visible when you are looking at your directory and files using ftp.
ScriptingYou have several options for adding scripting your your site:
You have a directory called /scripts. Shared CGI programs are located in that directory. (If you have migrated here from another server on SFF Net, you may also have a directory called /CGI. This is a synonym for the /scripts directory. You may use either name, but we recommend using /scripts).
Email Mailboxes and AliasesYour hosted domain may have both mailboxes and email aliases associated with it.
A mailbox is a full POP3 account that resides on our mail server and requires the user to have an SFF Net username and password to send and receive mail. For example, you could have a separate mailbox for your sales group, your engineering group, etc. The number of mailboxes you may have is determined by the type of account you have with SFF Net. See the SFF Net signup information for details. Mailboxes can only be set up by SFF Net. If your domain is eligible for multiple mailboxes, you can request them from email@example.com.
An alias is a special email definition that redirects incoming mail to an existing mailbox on the SFF Net servers or to an email address at another location. Aliases allow you to have any number of special email addresses@yourdomain, and you can have multiple addresses sending to one or many people. For example, you could have email sent to firstname.lastname@example.org and email@example.com redirected to your sales manager's email address at Hotmail, and all other mail sent to yourdomain.com sent to your SFF Net mailbox.
You may set up aliases yourself using the Domain Aliases control panel. You get to the control panel through SFF Net's WebMail program. Start WebMail and click the Options link. Choose the Domain Options link from the list.
Pick your domain name from the drop-down list:
You'll see the Domain Aliases control panel page.
Your Private AreaOn request, we can provide you with a directory on your site called private that allows you to grant controlled access to anyone you'd like. Only those visitors to your site who provide a valid username and password assigned by you can access this directory. Note: Regular SFF NET People (www.sff.net/people/...) pages cannot have private areas.
NOTE: Private directories are only set up upon request for hosted domains. If you need a private area, write to Tech Support to request one.
IMPORTANT: You are solely responsible for maintaining the usernames and passwords and making sure your users understand how to access your private area (see the FAQ for Private Area Users below). SFF Net administrators don't know who your users are, and cannot reset their passwords or help them if they contact us with questions about getting into your site. Please don't request a private directory unless you're willing to take on this responsibility and make it clear to your users that you are their sole contact for help.
You use an easy-to-use web-based control panel to grant and remove access to your private directory. To start the control panel, you browse to your site using a special URL. Enter http://www.[yourdomain]:9902 into your browser. For example, if your domain is bettyboop.com, browse to http://www.bettyboop.com:9902.
You'll be asked for a username and password. Put in your SFF Net username and password. If you control more than one site, you will see a pick-list. Choose the site you want to administer and click the Select button. If you are only authorized for one site, you won't see the pick-list; instead you'll automatically get your site.
To delete a user, find that person's name in the Edit Existing User drop-down list and click the Edit User button. Then click the Delete User button.
To add a user, fill out the blanks in the Create a New User section and click the Create User button. If you have included the person's email address, the control panel will automatically send new logon instructions by email. Changes take effect immediately.
Here are some common questions (and their answers) your users may have about accessing your private directory. You may want to point them to this FAQ or answer them yourself.
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